Posts in Remote mediation
Compulsory Mediation for Small Claims introduced in the UK

DAC Beachcroft looks at how the UK has introduced compulsory mediation for claims up to £10,000, with key features including free mediation, remote one-hour sessions, and sanctions for non-participation. This move aims to ease the pressure on courts, and its timing aligns with the Irish government's focus on using alternative dispute resolution (ADR) to resolve disputes efficiently and cost-effectively, though mediation remains voluntary in Ireland for now.

https://www.dacbeachcroft.com/en/What-we-think/Compulsory-Mediation-for-Small-Claims-introduced-in-the-UK

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High-Tech Dispute Resolution

Beth Graham of Mediate.com looks at how Jean R. Sternlight and Jennifer K. Robbennolt in their forthcoming article High-Tech Dispute Resolution: Lessons from Psychology for a Post-Covid-19 Era, explore how the pandemic accelerated the use of technology in dispute resolution and how psychological science can guide the effective use of different communication media. They argue that while no single method fits all situations, understanding media characteristics and human behavior can help legal actors make better decisions about when and how to use technology to resolve disputes.

https://mediate.com/high-tech-dispute-resolution/

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Insurer Considerations For Post-Pandemic Virtual Mediation

Jennifer Gibbs, Zelle LLP, looks at how virtual mediation, which surged in popularity during the pandemic, offers insurers significant benefits such as reduced costs, greater client participation, and faster resolution of disputes, particularly in large-scale or court-mandated cases. However, it also presents challenges—including confidentiality risks, jurisdictional complexities, and reduced engagement—that insurers must carefully consider when determining whether to continue using virtual platforms in a post-pandemic environment.

https://www.jdsupra.com/legalnews/insurer-considerations-for-post-4896057/

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Further evolution of remote mediation expected post-pandemic

Zoe de Courcy and Phillipa Beck of Pinset Masons, explore how the COVID-19 pandemic has accelerated the adoption and evolution of remote mediation, making it a viable, cost-effective, and environmentally friendly option for resolving disputes, especially in international or simpler financial cases. While challenges remain—such as technical limitations and the lack of in-person dynamics—ongoing innovation and increasing mediator adaptability suggest remote and hybrid formats will continue to play a central role in the future of dispute resolution.

https://www.pinsentmasons.com/out-law/analysis/remote-mediation-post-pandemic

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Blended mediation - why we're building back better

Rebecca Attree of IPOS Mediation explains how blended mediation, which combines in-person and remote participation, offers a flexible and efficient approach to dispute resolution, reducing travel costs, improving scheduling, and accommodating participants' preferences. While some may have concerns about mediator neutrality in mixed formats, the approach enhances accessibility and adaptability, making it a valuable tool in the post-Covid era.

https://my.newzapp.co.uk/t/view/1485759148/121956528/

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